Netreo SaaS 10-22-2025 Release Notes

Update: October 22, 2025

Netreo SaaS has been updated with the following changes:

Feature Updates

• [DRR69-590] - New option added to History Log report to filter suppressed alarm incidents
• [DRR69-637] - Added bearer token authentication support to universal API poller
• [DRR69-644] - Added bearer token authentication support to webhook action methods
• [DRR69-684] - Netreo rebranded to BMC Helix Network Management
• [DRR69-819] - Added CMDB support for BMC Helix
• [DRR69-945] - External knowledgebase system configuration option removed

Issues Resolved

• [DRR69-574] - Downloading all configs for all devices fails with 502 Gateway error
• [DRR69-586] - Auto-configuration parameter tcp and udp open port not working
• [DRR69-587] - API poller allows same statistic group to be added with different units
• [DRR69-670] - Mass Service Deletion ignores filter when "Select All" option is used
• [DRR69-673] - Missing internal device attribute causing API calls to fail under certain conditions
• [DRR69-682] - Global search by interface tag fails to produce any results
• [DRR69-899] - Dashboard widgets show database error when loading
• [DRR69-918] - System Management SQL query result is showing faded out after the query is run
• [DRR69-923] - Thresholds in logging rules fail to update when edited
• [DRR69-924] - Existing devices do not get parent updates during CSV device import
• [DRR69-925] - Cisco Devices BGP Peers Count and BGP Session Status does not work as expected for SNMPv3
• [DRR69-926] - Device stuck in auto disabled after manually enabling
• [DRR69-950] - Service Engine deletion allowed even when devices are still assigned
• [DRR69-951] - Opening the Device Template Cloud Library produces an error
• [DRR69-971] - Download sample CSV file for device import contains patch management information when that feature is disabled
• [DRR69-991] - Service engines can lose their remote resource config file under certain conditions
• [DRR69-1010] - "Netreo stress testing" device type visible in cloud library
• [DRR69-1021] - Sorting on the Service tab of the Device Administration page not working
• [DRR69-1030] - Custom maps with connections tied to service checks fail to render on custom dashboards
• [DRR69-1039] - Permissions issue after service engines automatically upgraded to RHEL 8.10
• [DRR69-1050] - Threshold incidents are not being created or cleared
• [DRR69-1115] - Custom dashboard shows database error after update to 25.3.02

Log in to your Netreo SaaS account at www.netreo.cloud to see these changes.